Privacy Policy

When you access, use, or register for the Services, or interact with us in other ways (including at our events or by contacting us directly), you may provide us with personal information. That includes, for example, personal information that you provide when subscribing to the Services, creating or updating an account, customizing your profile, making purchases, signing up to receive newsletters, posting ratings or comments, responding to surveys, setting viewing preferences or controls within the Services, or communicating with us.

We may sometimes require you to provide personal information in order to access or receive information or Services from us. For example, you may need to provide your payment card information in order to subscribe to certain services, and you will need to provide your email address in order to receive our newsletters or create an account.

You also may voluntarily share personal information with us, such as when you communicate with us or upload information to personalize an account profile.

The information you provide us may include:

• Individual Identifiers (e.g., name, date of birth, postal or email address, phone number, account username and password);
• Device or network identifiers (e.g., IP address, browser identifier (such as that associated with a browser "cookie") or mobile ad identifier, further described in the below sub-section titled "Personal Information We Collect Automatically"
• Transactional information (e.g., cable provider, Services you subscribe to, Content viewed, as well as your subscription dates and prices paid);
• Content preferences (e.g., watch lists, preference settings, content selections);
• Financial information (e.g., credit card information, payment history);
• Communications content (e.g., your product ratings, comments, or questions submitted to us);
• Geo-Location information; and
• Demographics (e.g., age, gender, household information, education, occupation).

We may also create and access inferences of the above. For instance, we may infer your content preferences based on your prior content accessed.

When you use, access, or otherwise interact with the Services, we may automatically collect certain information using cookies (i.e., small pieces of electronic information stored by your internet browser software on to your computer's hard drive), web beacons and pixels (i.e., small pieces of data embedded in images or video on the Services), and similar technologies, collectively "Cookies." The information we collect with Cookies includes:

• Identifiers (e.g., device type, hardware model, operating system and version, Internet Protocol ("IP") or MAC address, advertising identifiers (from mobile devices, tablets, and streaming media devices that include such identifiers), device IDs, or other unique identifiers);
• Internet or other electronic activity information (e.g., how you interact with our electronic communications (such as email, push notifications, and text messaging), how you interact with the Services (such as access times, Content viewing patterns, language preferences, browser types and versions, and information about the sites or services that directed you to the Services), how you use the Services (such as browsing activities, title selections, and search queries);
• Inferences about your preferences and characteristics derived from online activities; and
• Location information as inferred from your IP address or other network information.

We may also receive your personal information from other sources, such as:

• Location resources. We engage service providers to help us determine your location from your IP address or other information to customize our services to your location and for other purposes addressed in this Policy;
• Business partners. We may work with business partners that provide or partner with platforms on which RedViperTV Content is offered (e.g., cable providers, connected television platforms, authorization and authentication management companies, and online video platforms that are not operated by us), which collect and handle personal information subject to their own privacy policies. We also may work with partners that help us conduct events or promotions. These partners may share certain personal information with us, which we will handle in accordance with this Policy;
• Payment processors. We engage payment processors to assist in handling the transactions you make via the Services. These companies may provide us with personal information about your transactions (e.g., last four digits of payment card, date of approved payment, amount paid) as well as personal information that we need to fulfill your order (e.g., name, shipping address, items purchased);
• Online and offline data providers. These companies provide us with demographic information, information about your online activities or interests inferred from those activities, inferences regarding the various devices you may use to access the Services or other online services, and other personal information (e.g., inferred age, gender, contact information, device data, types of products that may interest you); and
• Social media and other third-party platforms. You may be able to log in to certain Services using certain social media or other third-party credentials or use certain tools (e.g., like or sharing tools) on the Services. When doing so, the platforms may provide us with certain personal information (e.g., friends or contacts, profile picture, birthdate, gender, other profile-related information). Please note that the personal information we receive from third-party platforms depends on your account/privacy settings with those platforms and those platforms' privacy policies.

When we analyze the information we collect for advertising, marketing, security, and fraud prevention, we use automated processes to identify or predict potential risks or outcomes. For example, we may use the information you provide us and information about your online activities to infer your interests. And we use those inferences to make automated decisions or recommendations about the Content and offers we present to you on our digital properties. We use automated tools to identify suspicious activities associated with the Services. We may also use automated tools to provide or improve our services, such as to detect ad breaks in programming. These automated processing activities will not, without human intervention, have legal or similar effects for you.

The laws of certain U.S. states provide their residents with certain rights to access, delete, and correct certain personal information we collect about you, as well as to restrict the use of personal information for personalized advertising, restrict the "sale" of personal information, and control our use of personal information considered sensitive ("U.S. State Comprehensive Privacy Laws"). We will not discriminate against you for exercising these options.

Residents of the State of Nevada have the right to opt out of the sale of certain pieces of their information to third parties who will sell or license their information to others. If you are a Nevada resident and would like to make such a request, please email [email protected].

If you are a resident of a U.S. state with a U.S. State Comprehensive Privacy Law in effect, this section applies.

Right to Know and Request Access to, Correction of, and Deletion of Personal Information

You have the right to request access to personal information collected about you in a portable format and to receive information regarding the source of that information, the purposes for which we collect it, and the third parties and service providers with whom we share it. You also have the right to request we correct inaccurate personal information and to request, in certain circumstances, that we delete any that we have collected directly from you, provided that we may retain your personal information for certain purposes, such as where we have a legal, compliance, auditing, or security-related basis to do so.

You may submit a request to exercise your rights to know/access, correct, or delete your personal information by sending an email to [email protected]. You may authorize another individual or a business, called an authorized agent, to make requests on your behalf through these means, provided those agents comply with requirements of the applicable state, which may include a written authorization and/or a power of attorney for certain requests.

In order to process your request, we may need to verify your request. We may do this by asking you to provide personal identifiers we can match against information we may have collected from you previously and confirm your request using the email account stated in the request.

We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.

Right to Opt Out of Personalized Advertising and Sale to Third Parties

You have the right to opt out of the use and disclosure of your personal information for the purposes of selecting or delivering advertising based on your activity over time and across different online platforms. U.S. residents may also have the right to opt out of certain disclosures that are considered "sales" or "shares" under applicable state laws. Please note that your right to opt out does not apply to our disclosure of personal information to service providers, as described above.

Right to Limit Use of Sensitive Personal Information

At this time, we do not collect and disclose sensitive personal information for any purpose that would require offering a choice to limit its use.

Right to Opt Out of Automated Decision-making

At this time, we do not use personal information to make automated decisions about you in any situations where you may have a legal right to opt out.

Right to Appeal

In certain states, you may have a right to appeal a decision that we make, such as if we reject or partially reject a privacy-related request you have made. If you wish to do so, you may email us at [email protected].

The EU General Data Protection Regulation and the UK General Data Protection Regulation provide individuals located in the EEA, United Kingdom, and Switzerland the rights to receive notice regarding the purposes for which your data are processed and the legal basis for our processing, the categories of recipients of your personal information, whether the personal information will be transferred outside these jurisdictions, and the criteria we use to determine how long to retain your data. You also have the right to receive notice about your rights. These rights apply to all individuals in these locations, regardless of whether you are a customer, business contact, or member of the workforce.

The GDPR defines "Personal Data" to mean "any information that is linked or reasonably linkable to an identified or identifiable natural person." When we use the term "personal information" in our Privacy Policy, it includes Personal Data covered by this definition.

Right to be Informed

The general section of this Privacy Policy describes the types of personal information we collect, how we collect it, and how we use it. For information on our retention practices, please see Retention of Your Information above.

We rely on a variety of legal bases to process your personal information. We mainly process your personal information because it is necessary to perform our agreement to provide the Services to you or because the processing is necessary for our legitimate interests where those interests do not override your fundamental rights and freedoms related to data privacy. Where we rely on legitimate interest as this lawful basis, our legitimate interest is promoting our business, improving the services we offer to you and your experience when you interact with us, and ensuring effective operational management and internal administration of our business and the exercise of our rights.

In limited circumstances, we may rely on other legal bases for processing your personal information, including when necessary to comply with a legal obligation or where you provide your consent for processing.

Certain personal information may be transferred to and processed in the U.S. and other countries where we have facilities or in which we engage service providers. The laws in the U.S. regarding personal information may be different from the laws of your state or country. Any such transfers will comply with safeguards as required by relevant law. By using the Services, you consent to the collection, international transfer, storage, and processing of your data.

Right of access, right to data portability, right to request correction, and right to request deletion of personal information

You have the right to request that we:

• Give you access to, and a copy of your personal information that we hold in our systems;
• Correct or update inaccurate or incomplete personal information we have about you; and
• Delete all or some of the personal information we have about you (e.g., if it is no longer needed to provide Services to you).

You may submit a request to exercise your rights to know/access or delete your personal information by sending an email to [email protected]. We may have a reason under the law why we do not have to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response. Please note that, in order to verify your identity, we may require you to provide us with additional information prior to accessing any records containing information about you.

Right to object, withdraw consent, and restrict processing

You have the right to request that we:

• Stop using, and ensure that all third parties stop using, some or all of your personal information (e.g., if we no longer have a legal basis to process it); and
• Stop contacting you with promotional messages.

For more information on how to exercise these rights, please see Section 8 (Your Privacy Choices & Rights).

Right to opt out of automated processing

You have the right to opt-out of automated processing where such processing would produce legal or other similarly significant effects. We do not use personal information of residents of the EEA, Switzerland, and United Kingdom to make automated decisions about you that would have these effects.

Lodging a Complaint

You have the right to lodge a complaint about our data collection and processing actions with the supervisory authority concerned. Contact details for data protection authorities are available at https://ec.europa.eu/newsroom/article29/items/612080.

Subject to the geographic availability of the Services, residents of other countries, including Canada, Australia, and New Zealand, may have certain rights related to the collection and processing of your personal information. You may have the following rights (subject to local law): (i) right of confirmation (right to confirm the existing of the processing of your data); (ii) right to access your personal information; (iii) to correct personal information; (iv) request deletion of personal information; (v) restrict our use of personal information; (vi) object to certain uses of personal information; (vii) receive personal information in a usable electronic format and transmit it to a third party (also known as the right of data portability); (viii) right to review decisions (when applicable, you have the right to request a review of decisions made solely on the basis of automated processing of your personal information affecting your interests); (ix) lodge a complaint with a local data protection authority; or (x) withdraw any consent supporting uses or disclosures of personal information.